Shipping & Handling

SHIPPING INFORMATION

Please carefully review and ensure the accuracy of all delivery details to avoid delays in receiving your order. Incorrect or incomplete information may require us to contact you for updates, potentially causing delays, especially during customs clearance processes.

Customs Clearance: Local customs offices may require additional documentation and time for package clearance, which can lead to extended delivery times.

Delivery Methods: Your order may be delivered by the local post office or a courier service. Typically, local post services handle deliveries, sometimes alongside regular mail. If you're unavailable during delivery, a notice card may be left with instructions for package collection.

Reshipping Policy: We do not offer reshipping arrangements for parcels returned due to incorrect or incomplete addresses or unavailability at the delivery location.

Taxes & Duties: Import taxes, duties, and customs fees are determined by the destination country's customs office. Recipients are responsible for these charges, and we will not cover them. For detailed information on these charges, please get in touch with your local customs office.

Customs Regulations: Ensure compliance with your local postal regulations regarding restricted items, as we cannot be held liable for items not accepted in your specific country.

Foreign Transaction Fees: If your credit card is in a currency other than USD, you may incur different exchange rates and foreign currency transaction fees determined by your bank. Please check with your bank for details on these fees.

Currency Information: Our store prices are displayed in your local currency but processed in USD during checkout through Paypal or a Credit card.

Order Delivery Timeframe:

Processing Time:

Order verification, quality check, and packaging occur within 24 hours of order placement. Fulfillment center and postal service processing takes an additional 3–5 days. Shipping Time:

The time it takes for items to be shipped from our fulfillment center to the destination. International delivery usually takes about 7-15 business days but may vary.

Shipping Disclaimer: While we strive to provide the best shipping options worldwide, please note that shipping times may be affected during public holidays or unforeseen circumstances.

If you have any questions or concerns, please don't hesitate to contact us at sale@lttygc.com.